Effective Date: December 17, 2024

Disclaimer: Chenan is not affiliated with Amazon or any of its subsidiaries. We prioritize user privacy and take all necessary precautions to keep customer and user (“Customer”) information secure. To demonstrate our commitment to privacy, we’ve outlined our data policies and procedures below.

1.Types of Data Collected
Chenan collects data through the following methods: 1.Online registration and signup forms 2.Sales inquiries and transactions 3.Amazon Seller Information via Amazon MWS 4.Third-party data sources 5.Online customer communications

2. Data Access and Management
2.1 Data Access
To provide our services, you must provide us with the necessary data. Our software accesses relevant data and reports via your authorized Amazon account, and we will inform you about the data we need and its purpose. You are responsible for ensuring we have the necessary access rights. In compliance with Amazon's personal data retention policies, we will delete buyer information 28 days after shipment and will not retain offline backups. You agree that the data provided for analysis will not violate laws or third-party rights. Our services must not be used for illegal purposes. If you violate these terms, we may suspend services and may hold you liable for any resulting damages, including legal and administrative costs.
You also grant us the right to analyze data necessary for our services, including data on unsold products.

2.2 Data Management
We comply with Amazon's data protection policies, ensuring proper management and protection of personal data. We will maintain a record of software and assets that can access personal information and regularly update these records. We also ensure compliance with privacy regulations by offering customers the ability to correct, delete, or stop sharing their data as required.

2.3 Data Deletion
Upon receiving Amazon's request, we will permanently delete personal information in line with industry standards (e.g., NIST 800-88) within 72 hours. All real-time Amazon data will be securely deleted within 90 days of Amazon's notification.

3. Internal Use of Information
We collect data to provide and improve our services, fulfill customer requests, send updates, and for other lawful purposes.              

4.Protecting Your Personal Information
We do not sell, trade, or rent personal information. We may share aggregated demographic data with trusted partners or advertisers, but this information will never be linked to personally identifiable data.

5.Cookies
Our website may use cookies to enhance the user experience. Cookies are stored on your device to track information and remember preferences. You can disable cookies through your browser, but some website features may not function properly if cookies are disabled.

6.Links to Other Websites
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before sharing any personal information.

7.Security
We use various safeguards to protect your personal information from loss, theft, unauthorized access, or disclosure. However, no online transmission is fully secure, and we cannot guarantee the security of any information you transmit to us.

8.Access and Control
You can access and update some of your personal information through your user account. Follow the instructions provided on our service to make changes.

9.Enforcement
We regularly review our privacy practices to ensure compliance with our policy. If you have concerns, please contact us, and we will address them.

10.Changes to This Privacy Policy
We may update this privacy policy at any time. When we do, we will notify you via email. We encourage users to review this page periodically to stay informed about how we protect your personal information. Continued use of the site after updates constitutes acceptance of those changes.

11.Your Acceptance of These Terms
By using our site, you agree to this privacy policy. If you disagree with any part of this policy, please do not use our site. Continued use after updates will be deemed acceptance of the new terms.

12.Contact Information
If you have any questions about this Privacy Policy or our practices, please contact us: Website:  http://chenanllc.com  Email : Dongnanxi22659@163.com

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